1. Information We Collect
At NCERT Learn, we are dedicated to protecting the privacy of our visitors, especially students and educators. We do not require registration or account creation to access our textbook solutions and revision notes.
However, we may collect minimal data in the following scenarios:
- Inquiries and Forms: When you contact us using our contact form, we collect your full name, email address, grade, and query details.
- Usage Statistics: We gather automated metadata (such as IP addresses, browser types, and visited chapters) to improve server load distributions and user experience.
2. How We Use Data
The information we collect is strictly used to maintain, expand, and secure our educational offerings. Specifically, we process collected information to:
- Respond to query submissions and resolve missing solution complaints.
- Analyze usage trends to identify popular classes and chapters, helping us focus content expansion.
- Diagnose technical bugs and optimize load-balancing configurations to ensure fast load speeds.
We do not sell, rent, or trade your personal information to third-party marketing companies.
4. Data Security
We employ administrative, physical, and technological security controls (including SSL encryption) to protect your contact records and browsing activity from unauthorized interception or disclosure.
While we strive to use commercially acceptable means to secure your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute safety.
5. Children's Privacy
Our platform offers learning materials for students from Class 1 to 12. Protecting children's privacy is extremely important to us. We do not knowingly collect personal information from kids under the age of 13 without appropriate parental or school guidance.
If you are a parent or guardian and believe your child has submitted personal details on our form, please contact us immediately, and we will delete the data from our records.
6. Policy Changes
We may update our Privacy Policy periodically to reflect changes in our school services or regulatory guidelines. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Contact Privacy Coordinator
If you have any questions or complaints about this privacy statement, you can email our legal desk at privacy@ncertlearn.com.